Email Us
Response within 24 hours.
hearoliu@gmail.com
We're Here to Help
Whether you need clinical support, have product inquiries, or want to
share your journey with us, our specialists are ready to listen.
Common Questions
Quick answers to frequently asked questions.
How do I start a trial?
Submit the contact form and our team will guide you through product selection and trial onboarding.
What is the warranty?
Our devices include a standard warranty. The exact duration and terms are confirmed by support based on your region.
Can I adjust settings remotely?
Yes. You can tune core settings through our app, and specialists can provide remote guidance when needed.
Aura Global HQ
242 Wellness Plaza, Suite 400 New York, NY 10013